Jet Propulsion Laboratory Management Training Workshops

Challenge:
Create manageable management workshops for thousands

When an organization the size of Jet Propulsion Laboratory (JPL) decides to train its management, the proposition is a bit out-of-this-world. JPL employs thousands of people, each with varying levels of knowledge and skill.

That meant our task involved more than creating a single workshop — we needed to create a whole series of them, along with the support materials. Our approach needed to be comprehensive, meaningful, and efficient.

Solution:
Get fresh with audiences and test the response

With a keen awareness to keep things fresh and moving, we developed four workshops:

• Ethical Business Practices
• Employee Assessment
• Reward Recognition Suggestion System
• Managing Your Property

Each was designed to be relatively short, ranging from two to four hours. When the programs were ready, we conducted a pilot test to assess their effectiveness and made refinements based on feedback. When all systems were go, JPL launched hundreds of individual workshops, training all levels of management.

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